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Troubleshooting
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Home Module Issues
Home Module Issues
Home Module – No Data
If there is no data on the Home Tab, it may be related to the following reasons: Possibility 1 –...
Getting Started
Requirements for the Installation of the AimBetter Agent
AimBetter Agent Installation Guide
Connections Installation Guide
Settings
Agent Server
Windows OS
Windows OS Server Settings
Windows OS user with minimum required user permissions
Firewall Settings
DCOM Settings
Proxy Configuration
TLS 1.2 check
Network Firewall Configurations
Monitored Server
Windows OS
Network Firewall Configurations
TLS 1.2 check
Windows OS Server Settings
Proxy Configuration
DCOM Settings
Linux OS
Creating a Linux User
MSSQL
MSSQL Settings
MSSQL On-Prem / Azure Managed – Create AimBetter SQL User Script
Oracle
Oracle – Create monitor user script
Azure SQL
MSSQL On-Prem / Azure Managed – Create AimBetter SQL User Script
Azure MSSQL Database – Create secured monitor user script
Azure SQL Database- Create Login with Primary Database Login SID
Azure SQL – Identify the Azure SQL type
Amazon RDS
Creating an IAM Login
Troubleshooting
Installation Issues
Troubleshooting Installation issues on Windows OS
WMI Debug
AimBetter Agent Service Not Starting
Executing SQL Server commands without SSMS
Monitoring Issues
AimBetter Agent Issues
AimBetter Agent Service Not Starting
Notification Issues
Notifications – Not receiving alerts
Performance Tab Issues
Analyze Tab – No data or inconsistent data
Performance Module – No Data
Queries Tab Issues
Queries Module – No data about the Client’s Process and CPU usage
Observer Tab Issues
Observer Module – DCOM Error
Web Tab Issues
Web Module – IIS – No data in AppPools and Websites Tabs
Web Module – IIS – Error: Program blocked by group policy
Web Module – IIS – Error: Could not load file or assembly … or one of its dependencies
Update
Update of the AimBetter Agent on Windows OS Server
Uninstall
Uninstall the AimBetter Agent
Deactivation of IIS monitoring
User Guide
Introduction to the AimBetter User Guide
Home
Performance
Queries
Observer
Web and Web-related Tabs
Settings Menu
User Settings Menu
Alerts/Metrics List
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+1 (650) 449-8622
+1 (650) 449-8622