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Article Category: Monitoring Issues

We recommend updating the AimBetter Agent as the first measure when having monitoring issues.

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Monitoring Issues

Monitoring Issues

We recommend updating the AimBetter Agent as the first measure when having monitoring issues.

AimBetter Agent Issues

1 Article

Home Module Issues

1 Article

Performance Module Issues

2 Articles

Queries Module Issues

1 Article

Observer Module Issues

1 Article

Web Module Issues

3 Articles

Notification Issues

1 Article

Getting Started

Requirements for the Installation of the AimBetter Agent
AimBetter Agent Installation Guide
Connections Installation Guide

Agent Server

Windows OS Server Settings
Windows OS user with minimum required user permissions
Firewall Settings
DCOM Settings
Proxy Configuration
TLS 1.2 check
Network Firewall Configurations

Monitored Server

Network Firewall Configurations
TLS 1.2 check
Windows OS Server Settings
Proxy Configuration
DCOM Settings

Creating a Linux User

MSSQL Settings
MSSQL On-Prem / Azure Managed – Create AimBetter SQL User Script

Oracle – Create monitor user script

MSSQL On-Prem / Azure Managed – Create AimBetter SQL User Script
Azure MSSQL Database – Create secured monitor user script
Azure SQL Database- Create Login with Primary Database Login SID
Azure SQL – Identify the Azure SQL type

Creating an IAM Login

Troubleshooting

Installation Issues

Troubleshooting Installation issues on Windows OS
WMI Debug
AimBetter Agent Service Not Starting
Executing SQL Server commands without SSMS

Monitoring Issues

AimBetter Agent Issues

AimBetter Agent Service Not Starting

Notification Issues

Notifications – Not receiving alerts

Performance Tab Issues

Analyze Tab – No data or inconsistent data
Performance Module – No Data

Queries Tab Issues

Queries Module – No data about the Client’s Process and CPU usage

Observer Tab Issues

Observer Module – DCOM Error

Web Module – IIS – No data in AppPools and Websites Tabs
Web Module – IIS – Error: Program blocked by group policy
Web Module – IIS – Error: Could not load file or assembly … or one of its dependencies

Update of the AimBetter Agent on Windows OS Server

Uninstall the AimBetter Agent
Deactivation of IIS monitoring

Introduction to the AimBetter User Guide
Home
Performance
Queries
Observer
Web and Web-related Tabs
Settings Menu
User Settings Menu
Alerts/Metrics List

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