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Help Topics

Getting Started

5 Articles
  • Requirements for the Installation of the AimBetter Agent
  • AimBetter Agent Installation Guide
  • Settings – Servers, Alerts and Notifications
  • Security Settings – 2FA, IP Restriction, SSO
View all

User Guide

12 Articles
  • Introduction to the AimBetter User Guide
  • Home
  • Performance
  • Queries
View all

Settings

18 Articles

Troubleshooting

23 Articles

Integrations

1 Article
  • Webhook Notification
View all
Getting Started
  • Requirements for the Installation of the AimBetter Agent
  • AimBetter Agent Installation Guide
  • Settings – Servers, Alerts and Notifications
  • Security Settings – 2FA, IP Restriction, SSO
  • Connections Installation Guide
Settings
Agent Server
Windows OS
  • Windows OS Server Settings
  • Windows OS user with minimum required user permissions
  • Firewall Settings
  • DCOM Settings
  • Proxy Configuration
  • TLS 1.2 check
  • Network Firewall Configurations
Monitored Server
Windows OS
  • Network Firewall Configurations
  • TLS 1.2 check
  • Windows OS Server Settings
  • Proxy Configuration
  • DCOM Settings
Linux OS
  • Creating a Linux User
  • Executing SQL Server commands without SSMS
MSSQL
  • MSSQL Settings
  • MSSQL On-Prem / Azure Managed – Create AimBetter SQL User
  • Azure MSSQL Database – Create AimBetter SQL User
  • MSSQL on Amazon RDS – Create AimBetter SQL User
Oracle
  • Oracle – Create monitor user script
  • Oracle – Establishing a connection to the Oracle Database on Windows
Azure SQL
  • MSSQL On-Prem / Azure Managed – Create AimBetter SQL User
  • Azure MSSQL Database – Create AimBetter SQL User
  • Azure SQL Database- Create Login with Primary Database Login SID
  • Azure SQL – Identify the Azure SQL type
Amazon RDS
  • MSSQL on Amazon RDS – Create AimBetter SQL User
  • Creating an IAM Login
Troubleshooting
Installation Issues
  • Troubleshooting Installation issues on Windows OS
Monitoring Issues
AimBetter Agent Issues
  • AimBetter Agent Service Not Starting
  • AimBetter Agent – High CPU when the AimBetter Agent is active on MSSQL
Notification Issues
  • Notifications – Not receiving alerts
  • Notifications – Can’t save new notification or schedule preferences
Performance Module Issues
  • Analyze Tab – No data or inconsistent data
  • Performance Module – No Data
  • Performance Module – Graphs with spikes due to duplicated agent
Queries Module Issues
  • Queries Module – No data about the Client’s Process and CPU usage
  • Priority screen name on queries is missing
Observer Module Issues
  • Observer Module – DCOM Error
Web Module Issues
  • Web Module – IIS – No data in AppPools and Websites Tabs
  • Web Module – IIS – Error: Program blocked by group policy
  • Web Module – IIS – Error: Could not load file or assembly … or one of its dependencies
  • Web Module – IIS – Error when accessing one or more sites on a multiple sites IIS server
  • Web Module – IIS – Hide parameters
  • Web Module – IIS – Update
Update
  • Update of the AimBetter Agent on Windows OS Server
  • Web Module – IIS – Update
Uninstall
  • Uninstall the AimBetter Agent
  • Deactivation of IIS monitoring
User Guide
  • Introduction to the AimBetter User Guide
  • Home
  • Performance
  • Queries
  • Observer
  • Web and Web-related Tabs
  • Settings – Servers, Alerts and Notifications
  • Security Settings – 2FA, IP Restriction, SSO
  • User Settings
  • Alerts/Metrics List
  • Responsive Agent
  • Mobile App

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